Contact Us

Ready to rent moving boxes? Have questions? We're here to help make your move easier!

Get in Touch

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Call Us

716-202-8695

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Service Area

Western New York

Business Hours

Monday - Sunday: 8:00 AM - 8:00 PM

Available 7 days a week!

We understand that moving doesn't always happen during traditional business hours. That's why we're available every day of the week to help with your moving box rental needs.

For after-hours emergencies or urgent requests, please call and leave a detailed message - we'll get back to you as soon as possible.

Delivery Areas

Buffalo and the surrounding Western New York area

Don't see your area? Contact us anyway! We're always expanding our delivery area and may be able to accommodate special requests or arrange a convenient pickup location.

Send Us a Message

Have a question or ready to reserve your moving bins?

Contact us at: info@buffbinswny.com

Frequently Asked Questions

Do you charge for delivery and pickup?

No! Delivery and pickup are included in all our rental packages at no extra charge within our standard service area. Our transparent pricing means no hidden fees or surprise charges.

What if I need to extend my rental period?

Extensions are easy! Just call us before your scheduled pickup date. Additional weeks are available for an additional charge. We understand that moving timelines can change.

Do I need to be present for delivery and pick up?

Yes, in most cases someone over the age of 18 needs to be present to sign for and accept the delivery. If for some reason you cannot be present, let us know in advance and we may be able to work out a special delivery if there is a safe space to leave the bins and dollies.

How does the process work?

You decide on your delivery date and length of rental (default is 2 weeks) We then deliver clean and sanitized bins to your door or garage. We do not go upstairs or into homes/apartments. You pack, stack and move with ease using the included dolly! We come and pick up your empty bins. That's it. One less thing to worry about. You must be present for both the delivery and pick-up please.

What type of bins do you use and how big are they?

We use 27" x 17" x 12″ attached lid containers. The most popular and top-selling attached lid tote, offering 2.6 cu ft of dependable storage. Their rugged design ensures secure stacking, easy nesting when empty, and an easy to clean, nonporous material that resists odors. Each bin can be used hundreds of times and are recyclable when they are no longer in rotation.

What is your cancellation policy?

You can cancel your order anytime up to 48 hours before the pre-scheduled delivery date for free. If you need to cancel within less than 48 hours notice, there is a $50 fee. If you have already received the boxes and need to cancel your order post-delivery, we simply charge a $99 re-stocking fee.

Ready to Reserve Your Moving Boxes?

Don't wait until the last minute! Reserve your moving boxes today and ensure you have everything you need for a smooth, stress-free move.